Terms & Conditions

All Sales Are Final
All Customicrew teamwear is made-to-order and therefore may not be returned or exchanged for size. However, Customicrew’s backs all the fine quality garments that we sell. Claims of garment discrepancies must be identified within 5 business days of receipt of goods via email. Claims of defective merchandise must be identified within 5 business days of receipt of goods via email and must include a photo/s showing the defect. The garment must be returned to Customicrew’s within 14 additional calendar days for further inspection and resolution and only defective merchandise will be approved for replacement. Defects shall not include the following: normal "wear and tear", washed garments, print color discrepancies and garments with white/lighter show through at seams, pressure points or upon stretching as this is standard since sublimation involves printing on white fabric.

By placing your order, you acknowledge that you have used the studio provided size samples to place your order. You also agree to the above terms and conditions of your order.

We would be more than happy to help you with any sizing questions by email or phone.

Contact us at (416) 299-0645 or +1 800-487-1958
Email us at: customerservice@hamiltonstheatrical.com